Privacy Policy

ONLINE PRIVACY POLICY

At Home Point Financial, we want you to know that we are serious about our responsibility to keep your information confidential and secure. This notice explains how we protect, collect and share your information. Please read this carefully in order to understand what we do. Maintaining your privacy and safeguarding your confidentiality is of extreme importance to us.

Collecting your personal information allows us to assist you with your financial needs. Only our employees who need to have access to your information to perform their jobs are authorized to have access to your personal information.

SCOPE OF POLICY

This Privacy Policy (the “Policy”) applies to the collection, use and sharing of information that you provide to us through electronic channels such as internet, facsimile, email and/or through information you deliver to us personally or through mail delivered by the United State Postal Service. Our website may contain links to third party sites not controlled by Home Point Financial or covered by this policy. We recommend you review the privacy policies of those companies.
How Do We Collect Information? We only collect your personal information when you voluntarily submit a loan application to us. We may ask you to show your driver’s license, provide your employment history, provide us your contact information or give us your wage statements. We may also need information concerning your assets, income, debts and obligations. In order to process your loan application, we also collect your personal information from others, such as consumer reporting agencies (also called credit bureaus).

What Information Do We Gather? The types of information we collect and share depend on the product or service you have with us. This information can include: your contact information, your social security number, your credit information and your property value.

We may also provide certain information to others when the law requires it, for example when the information is subpoenaed, in order to prevent fraud or to comply with a request from a government regulator or agency.

Home Point Financial does not sell its customer lists, customer information, or non-public information. When allowed by you and as permitted by law, there are instances when your personal information may be shared with third parties. These third parties that receive your information may not use this information for their own purposes and may not give to anyone else, unless it is to help close your loan. In order to process your transactions, maintain your account or report to credit bureaus we cannot limit this sharing. All financial companies need to share customers personal information to run their everyday business.

Federal and state regulations require that we store completed loan applications and information for a certain period of time. We must comply with these regulations and cannot completely delete your information until the requisite amount of time has passed.

• We do not sell, rent or lease your personal information to any other third parties.
• We do not use cookies to track your use of our site.
• We don’t use this information to contact you in the future for any other reason.
• We do not offer advertising on our site and do not share any of your information with advertisers, marketers or any other third parties

OPT-OUT OPTIONS

We will only contact you to offer our products and services to you. We also can share your information for joint marketing with other financial companies.
When you are a new customer, we can begin sharing your information 60 days from the date we send this notice. When you are no longer a customer, we continue to share your information as described.

You can limit this sharing by contacting us at any time through the methods listed below.

If you would like to opt out of our marketing and communications, please send an email to optout@homepointfinancial.com.

POLICY CHANGES

Home Point Financial reserves the right to amend this privacy policy. We will post a notification of policy change on our website if we ever must make changes to this policy.

SOCIAL MEDIA

 

Home Point Financial uses social media platforms, such as Facebook, Twitter, LinkedIn and others, to provide our customers with company updates, homeowner tips, and other information. We welcome your interaction with our posts, including comments; however, our social media sites are not meant to be a customer service or resolution channel. If you need help with your account or a service, please call 1-888-616-6866. We appreciate your understanding.

 

Home Point Financial does not endorse and is not responsible for any ads that may displayed on social media pages, or for the content, products, advice, opinions, recommendations or other material of third party sites or other pages, such as Facebook or Twitter. Home Point Financial is not responsible for the privacy or security policies on social media or other third party sites that may be linked to by our pages. It is a good practice to always review the privacy and other policies of each website that you visit. Additionally, Home Point Financial will never ask you for personal or sensitive information online. Please do not give out personal information to anyone requesting it via social media platforms.

 

CONTACT US

If you have any question and/or concerns concerning this policy please contact us at info@homepointfinancial.com, through our website at www.homepointfinancial.com or at 888-616-6866


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